Hot Questions

• Ai recommendation
  Q What service does the AI recommendation service provide?
  A

  • "This service analyzes activity information on the tradeKorea site and recommends customized products and exhibition halls. 

     

    AI recommendation process:

     

    (Visit tradeKorea - Login – Site activities (click, search, interest registration, etc.) - Analysis of activity information in the AI system - Recommendation of products and online exhibition halls)

• Online exhibition
  Q How can I contact the company in the exhibition hall and get a product estimate?
  A

  • For inquiries about companies/ products in the exhibition hall, please contact us through the inquiry page on the relevant page and we will answer them. Please apply for TradeKorea B2B Martchmaking 

    

• Online exhibition
  Q What is the best selling service?
  A

  • TradeKorea regularly exhibits excellent Korean companies and products every month.

     

    
    

• Online exhibition
  Q How can I receive a recommendation for a company that handles the product I want to source?
  A

  • In TradeKorea's online exhibition hall, trade experts directly select and recommend products.

    If you want to partner with a Korean company tailored to you, please apply for trade Korea B2B Matchmaking service at here.

     

     

    
    

• Matching
  Q I wish to visit the seller's company during my visit to Korea. What kind of service should I use?
  A

  • TradeKorea provides VIB service for overseas buyers visiting Korea. When you apply, the manager in-charge will guide you.

     

    
    

• Corporate Certification
  Q As a buyer, how do I know the seller's credibility?
  A

  • In accordance with the terms and conditions of use, TradeKorea does not separately provide services for determining the authenticity of buyers or sellers other than the provision of B2B e-commerce platform services.  However, so buyers can make genuine purchases with trust, we provide sellers with DUNS number membership, Tkpay membership, KITA membership, and operate a suppliers activity grade system.

• Corporate Certification
  Q What is Seller Score based on?
  A

  • It is automatically evaluated and displayed in the system based on the transaction level, TradeKorea corporate certification, and operational participation.

• Business condition
  Q What are the types of seller business?
  A

  • You can set the business type to Agency, Manufacturing, Distribution, Wholesale/Retail, etc. on the Company Edit menu on My Page.