Successful Export Accomplished through Buyer Word of Mouth A tradeKorea matching specialist received a phone call from a buyer in the United Arab Emirates in May.

The buyer wanted to purchase Korean products, but did not have a way to contact them. His close colleague introduced him to a tradeKorea matching specialist and the buyer requested a Korean supplier.

The UAE buyer was a large buyer that operates 12 stores in Qatar, Oman, Hong Kong and India as the 『Clickon』 brand. The brand mainly sells household appliances, kitchen utensils and beauty equipment.

In the process of gradually expanding its product lineups, the buyer wanted to source Korean products. The tradeKorea matching specialist selected Korean companies and provided the buyer with a list of them.

The matching specialist promised the buyer support for transactions with their desired company. However, they lost contact with the buyer after providing the company list.

The matching specialist thought that contacting the buyer was difficult due to Ramadan, which begins in June, and repeatedly tried to reach him. Soon, the buyer contacted, apologized for the lost contact and asked for a blanket company.

The buyer transaction support was restarted. In July, the tradeKorea matching specialist posted the inquiry from the buyer on the 『Big Buyer Transaction Placement』 service provided by tradeKorea.

During one month, the matching specialist received applications from 28 Korean companies, and selected and recommended 6 companies that the buyer might be interested in.

The buyer showed a lot of interest in a blanket company called, 'MUSONG INDUSTRIAL' and visited Korea to see the products and factory in August.

The matching specialist provided the buyer with extensive support from coordinating meeting schedules to escorting the buyer to the factory outside of Seoul. As a result, the tradeKorea matching specialist gained great confidence from the buyer with their personalized support service.

The buyer ordered blankets and cushions worth $169,918 and expressed his gratitude for the generous support of the matching specialist.