Which institution recognizes the safety and effect?

Safety is assured by the certifications such as UL, CE and FCC, and it is secured through the Korea Food & Drug Administration.

What is the recommended amount of water for daily consumption?

It is recommended to consume 500ml~100ml of alkali ion water per day (pH9.5). SHENPIX alkali ion water device is convenient since it can be used as a purification device as well.

White precipitated water is generated in the water bottle. Can I drink the water?

This  is the phenomenon that results when the calcium mineral that is included in the alkali ion water gets precipitated. This is the phenomenon that results when the pH is higher, when the original water includes greater amount of minerals, and when the ionization is made even more effective.

This does not result in the purified water, drinking water and faucet water. Do not worry since this is not alien substance or taint from water. When the acidic ion water is turned on weak for about five minutes, then it is possible to mitigate with powerful cleansing effect. The calcium scale that is attached to the bottle can dilute the vinegar or citric acid. Thus, this is very effective for cleansing.

Ho often is it necessary to replace the filter?

SHENPIX ion water device uses the filter accumulated flow system. As such, amount of filter that is used is measured depending on the amount of flow that passes through the filter, Depending on the product, filter can be sued until it turns '0' or '9999'. When it is time to replace the filter, the sound. " please replace the filter" is heard. Because filter is consumable, it is not recommended to use it for over one year.

Alkali ion device is "medical device."
Thus please read the "warning when using" and "method of use" carefully before using the product.